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Note

A. The dress does not include any accessories such as gloves, wedding veil, petticoat, etc.

B. We make copy of the dresses, can not make exactly same as pic, but we will try our best to offer top quality.

C. Color may vary between different CRT and LCD screens, we can not guarantee that the color of our products will be exactly same with the photographs you saw.

D. Please give me your exactitude size and color when placing an order, if custom made, please choose any standard size, then leave message to tell the measurements when ordering.

E. Before ordering, please read this listing carefully and ask ask all your questions.

HOW TO PAY BY ESCROW

If you buy less than 5pieces per style, we enough you to make the payment by ESCROW on Alibaba. Please open the link" http://www.alibaba.com/help/safety_security/products/escrow/how.html " to know how to pay by ESCROW, if you have other questions about the ESCROW, please open the link " http://www.alibaba.com/help/safety_security/products/escrow.html ".

 

When placing the order via ESCROW, please note the following:

 

A. About the "unit price", please write the price we marked behind the dress name.

B. If you are from such as:USA, CANADA, AUSTRALIA, JAPAN, INDONESIA, MALAYSIA, SINGAPORE, GERMANY, ITALY, FRANCE, SPANIN, UK, SWITZERLAND, SWEDEN, IRELAND, NORWAY, MEXICO, NETHERLANDS, BELGIUM, AUSTRIA, when placing the order, "shipping cost" please write we agreed price

 

C. For the "shipping company", please choose the EMS, but we will choose one economical shipping company for every buyer, make sure you will receive the dresses on time.

D. About the "Expected Shipping Date", please write 12days for the evening/prom dresses, 15days for the wedding dresses and quinceanera gowns, that is the processing days, not including the shipping time on the way.

E. For the "Order Remarks", please tell me the color and size you need, also the exactly date you need the dress.

F. When fill in your address, please make sure to tell your email address, so we can confirm every order details with you by email.

Size Chart

Size Chart

 

 

Flower Girl Dress Size

Color Chart

How to Measure

FAQS Return Policy

*FAQS & Return Policy*


1. Can I do some changes on the original design or Can your factory make my own design?

Absolutely OK! Please contact us before order.    


2. Urgent or Rush Order

We also accept rush order. Please contact us before order to confirm the date and surcharge accordingly,thank you.


3.Customs Duty /Import Tax

In most time, the buyer need not pay any customs. We will declare it as a sample and a low value to help avoid the tax. But sometimes in some countries, the customs officer may be strict. we dont accountable any customs fee, Please check it out the customs policy at your own place, such as Italy and Holland. Thanks for your understanding. 


4. Return Policy
Your satisfaction is always our priority. When you received the package, we encourage you to check and make sure that the dress had been made to your order specifications. Try on your dress as soon as possible without moving the tags, altering, or washing the dress. All returns must be sent within 7days of the shipment being received. We only accept items in their original condition - unworn, unwashed, unaltered, and undamaged with original tags and packages. Requests to return items due to quality issues, damage during shipping, color/style/size error must be accompanied by photos or other evidence that clearly shows the problem with the item received. We reserve the right to charge a handling fee on all items returned for other reasons. 

 

1) Color Mismatch

The settings of your computer screen may alter the color of the pictures shown on OUMEIYA STORE. Slight color mismatches between the color of your dress and the color shown on screen may not mean that the dress is defective or mis-shipped. However, if you are confident     that you have received the item in a wrong color, please contact Customer Service to see if a return or refund is possible.

 

2) Size Errors

Please be aware that due to the nature of the handwork required, the finished gown may vary approximately 1" in either direction of specified measurements. If the dress size did not arrive in the specification as one ordered:

 

1. All dresses are made or come with margins for altering and tailoring if desired. one can choose to make the adjustments at a local tailor,   in which case we will reimburse the tailoring costs as long as the costs does not exceed the original price of the dress by 50%. If the tailoring costs exceed the original price of the dress by 50%, we will reimburse only up to the amount equal to 50% of the dress's original cost.

 

2.We provide a modification service for our customers, who can send back the dress to us and get the dress modified within 7 working days. In this case, the buyer will be responsible for the shipping costs including returning and sending back after modification.

 

3)All our items are hand made, can not be 100% exact the same as the original pictures.

 

5. Order Cancellation 

All dress orders which are cancelled within 72 hours of purchase will be eligible for a full refund. All dress orders cancelled after 72 hours will be eligible for a 25% partial refund. Please understand that we probably have started taloring your dress in 72 hours after the purchase.

 

6. Feedback

Pls contact us before leaving a neutral  or negative feedback. As a serious and responsible seller,we will try our best to solve your problem.

 

 

Once again,thank you for order and hope you enjoy your shopping.Your comment is very important in our business success. If you are satisfied with your purchase and our total service,pls take a minute to leave us a positive feedback with an overall Detailed Selling Rating(DSR) of 5 Stars.

 

Thank you very much!

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